Privacy Policy
Last updated: August 4, 2026
PosterGen.ai ("PosterGen", "we", "us") operates https://postergen.ai and provides an AI-powered promo poster generator for small businesses. This Privacy Policy explains how we collect, use, and share information when you use our website and services.
Information we collect
- Account information — email address and profile details from Google sign-in or magic-link authentication through our authentication provider.
- Content you upload — product photos, brand logos, promotion copy, and QR link targets you provide to generate posters.
- Generated output — posters, drafts, and related project metadata stored in your account.
- Billing information — subscription and payment status processed by Creem. We do not store full card numbers on our servers.
- Usage data — poster quotas, downloads, feature usage, and basic technical logs (browser type, IP address, timestamps) for security and service improvement.
- Cookies — session cookies for authentication and locale preference (NEXT_LOCALE).
How we use information
- Provide, operate, and improve the PosterGen service.
- Generate posters using third-party services integrated with our app.
- Manage subscriptions, poster packs, and billing through Creem.
- Send transactional emails such as magic-link sign-in messages.
- Prevent abuse, enforce our Terms, and protect the security of our platform.
- Comply with legal obligations.
Third-party service providers
To operate PosterGen, we use trusted third-party service providers who process data on our behalf under contractual safeguards. This includes providers that help us with poster generation, authentication, database and file storage, payments, hosting, and email delivery.
When you generate posters, your uploaded images, prompts, and related inputs may be transmitted to these providers solely to deliver the service to you.
Retention
We retain account data and generated posters while your account is active. You may delete projects from your dashboard. If you delete your account or request deletion, we will remove or anonymize personal data within a reasonable period, except where retention is required for billing, legal, or security purposes.
Your choices
- Access and update account information through your dashboard.
- Manage subscription billing through Creem customer portal where available.
- Contact us to request access, correction, or deletion of personal data.
Children
PosterGen is not directed to children under 13 (or the minimum age in your country). We do not knowingly collect personal information from children.
International users
We may process and store information in countries other than where you live. By using PosterGen you consent to this transfer where permitted by law.
Changes
We may update this Privacy Policy from time to time. We will post the revised version on this page and update the "Last updated" date.
Contact
Questions about this Privacy Policy: support@postergen.ai